Privacy Policy

Real Brave Inc., RealBrave IP Holding Company LLC, and Real Brave Audio Inc. (collectively, "Real Brave," "we," "our," or "us") respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.realbraveaudio.com, use our services, or interact with us online or offline.

1. Information We Collect

We may collect information about you in a variety of ways, including:

A. Personal Information You Provide

When you interact with us, you may provide:

• Name
• Email address
• Phone number
• Billing and payment information
• Student information (including age, instrument, skill level)
• Account login credentials
• Messages or communications sent to us

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website

C. Student & Educational Data

As a music education provider, we may collect:

• Lesson progress
• Practice data (via PracticePad™ or similar tools)
• Performance videos or recordings
• Instructor feedback and notes

We treat student-related data with heightened care and only use it to deliver and improve our services.

2. How We Use Your Information

We use your information to:

• Provide music lessons and educational services
• Manage scheduling, billing, and accounts
• Deliver content through PracticePad™ and other tools
• Communicate with you (email, SMS, or phone)
• Send updates, offers, and promotional materials
• Improve our website, services, and user experience
• Maintain safety, security, and platform integrity
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We do not share, sell, rent, or disclose your personal information to third parties for their marketing or promotional purposes.

We may share your information with:

• Service providers (payment processors, email platforms, hosting providers)
• Instructors and staff for educational delivery
• Technology platforms used to operate our services (e.g., Kartra, CRM systems)
• Messaging service providers, phone carriers, and vendors that assist in delivering SMS communications

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, including but not limited to:

• Platform providers
• Phone companies
• SMS delivery vendors

All third-party partners are required to maintain appropriate data protection standards.

5. Email and SMS Communications

By providing your contact information, including your phone number, you consent to receive:

• Service-related communications (lesson reminders, updates)
• Promotional messages (offers, events, programs)

SMS Messaging Terms

By providing your phone number, you agree to receive SMS messages from Real Brave Inc., RealBrave IP Holding Company LLC, and Real Brave Audio Inc.

• Message frequency may vary
• Standard message and data rates may apply
• Reply STOP to opt out
• Reply HELP for help

We will not share your mobile information with third parties for promotional or marketing purposes.

You may opt out of communications at any time by:

• Clicking "unsubscribe" in emails
• Replying STOP to SMS messages

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure. By using our services, you acknowledge this risk.

7. Children's Privacy

Our services are used by minors through parents or guardians.

We do not knowingly collect personal information from children without parental consent. Parents or guardians may request access to or deletion of their child's information at any time.